What do you need? People at USC have high expectations and we are no exception. That is why we provide the very best service every day. We benchmark our Pac 12 university colleagues, the top-ranked universities, and the best practices in all the industries we represent for service ideas and improvements. We are constant contact with our customers through surveys, focus groups, secret shoppers, online feedback forums, student / faculty / staff governments, and day-to-day personal interaction so that we can create the best USC service experience for you.